Testimonials / Reviews
Testimonials / Reviews
From first walking into Upper Street Carpet & Flooring company, I knew these guys were trustworthy, professional and sincere. A gentleman named Rekar took the time to educate me on the different woods I could choose from and never once pressured me into a sale. His knowledge of each wood and their respective pros and cons helped me select the best material for my house, and he was incredibly patient with me throughout the process. They were kind enough to work around my schedule and their installers are also very diligent in their work to ensure the best possible finishing. I truly recommend them for their products and services!
I have been very impressed by the service provided by Upper Street Carpets. They were recommended by a friend . Staff were very helpful in the choice of carpet and then very flexible in the fitting - visited three times to lay carpets on different floors and stairs to accommodate my builders . The fitters did a lovely job and worked late. I heartedly recommend .
I too am a very happy customer of Upper Street Carpet and Flooring. Have recently had some of their fabulous luxury vinyl flooring laid in the bathroom. Through every stage of the process there was help on hand from the team, however many questions I asked, I was always treated with respect and courtesy. Am absolutely thrilled with the floor, Hamza and his colleague worked tirelessly through the day and well into the evening to get it finished. The result, and attention to detail is excellent. Can highly recommend.
The complete service from measuring to fitting has been most impressive. I wouldn't hesitate to use Upper Street Carpets again
It is now three weeks ago since the new stairs-carpet was laid. I am delighted with the service provided. It began with excellent advice on which carpet would meet my requirements. The shop offered better choice than the two firms I tried previously. Various samples were provided. The stairs were carefully measured.The chosen carpet was ordered and delivered as agreed. The carpet was laid with calm expertise. I am truly delighted with the result and enjoy it every day. What more can one wish? I have already warmly recommended the firm to a friend of a friend.
Above and beyond helpful. Many thanks !
Excellent fitting service, flexible on delivery and competitive on price. Overall positive experience
We received an excellent service from Upper Street Carpet and Flooring. We initially were unsure what type of carpet we wanted so Rekar provided us with samples to take home to help decide. He also went through numerous options with us over several weekends until we decided. The measuring was arranged at a time that was convenient and he turned up on time! Once we ordered the carpet, Rekar kept in touch by email informing us of when the carpet was in and how long before it could be fitted. The fitter and assistant worked tirelessly over 2 days to fit carpet over 4 flights of stairs, hallway and sitting room. It looks fantastic! They left the house spotless with not a single loose carpet thread to be seen. We are really pleased with the result and would not hesitate to recommend this company. I don't think you will be disappointed on the quality of their service or the value for money.
THE COMMENTS MADE BY THE PREVIOUS REVIEW ARE SO TRUE; CONTACTS VIA E-MAIL AND PHONE WERE RESPONSIVE ; REKAR AND PAUL WERE VERY CLEAR AND HELPFUL. ALL AGREEMENTS WERE CARRIED THROUGH AS PROMISED AND THE FITTERS DID AN EXCELLENT JOB...... THE CARPETS LOOK GREAT AND I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE WANTING A FRIENDLY AND PROFESSIONAL SERVICE. WITH MANY THANKS TO REKAR AND HIS TEAM.
Heartfelt thanks to Hakar, Rekar and Paul for the incredible service they gave us. Having had a series of truly miserable experiences elsewhere, resulting in huge stress and various disastrous consequences, what a relief it was to find this professional, knowledgeable, friendly and responsive group of people. Their advice was reliable, expert and pragmatic. They took us through the whole process with transparency, confidence and patience. Any issues were dealt with thoroughly and immediately, without quibble. Their installers are friendly, helpful and accomplished. All round excellent quality work, with good old fashioned customer focused service. I would definitely use them again in the future; they are a true find.